UKDedicated web hosting is designed to by secure and compliant. Unfortunately many hosting providers do not take the same approach and many legacy systems follow poor practice and put your data at risk.
Because you may be migrating from a less secure host, it's possible that some reconfiguration of your services or processes may be required.
This document will cover the most commonly seen issues when moving from a non PCI-compliant host to UKDedicated.
| Email (SMTP, POP3, IMAP) | All connections to email services must be secure. Unencrypted or 'plaintext' sessions are not supported. |
| Email Sending (SMTP) | When sending email from email clients, via UKDedicated, SMTP authentication is required. |
| FTP | FTP requires Explicit Security (FTPES) for all connections. |
| SSH/SFTP | Authentication is only available via key-based auth for security reasons. |
| Remote MySQL connections | Connections to MySQL from anywhere but your hosting must be tunnelled via SSH |
| TLS 1.2+ Support on all secure connections | As mandated by PCI compliance and security best practices, all connections to secure protocols will only be supported over TLS1.2 or greater. Please see Microsoft Outlook - TLS 1.2+ article on how this affects Outlook. |
Please note that UKDedicated does not support Windows XP for any type of connection
